terms and privacy

WEBSITE USE

The Little Maldod website is a shop and blog, provided by Square Space and is owned by founder Lowri Harris. By using this website you agree to accept the terms stated below. We reserve the right to update or amend any part of these terms at any time. If you have any questions about the Terms and Privacy information provided here, please get in touch with us at hello@littlemaldod.com. Unless otherwise stated, all photography and content on this website belongs to Lowri Harris, and is not to be used by anyone else unless explicit permission has been sought and provided beforehand.

TERMS OF SALE

When placing an order you confirm that all details you provide to us are true and accurate. You will receive an email with confirmation of your order once it has been placed. If you wish to cancel your order, you may do so at any time prior to it being dispatched. Please contact us in the first instance to discuss. If you wish to cancel or edit your order after you have received a confirmation email from us please get in touch via email: hello@littlemaldod.com

PAYMENT

You can order online and pay through the website using PayPal. You do not need a PayPal account to do this, a normal credit/ debit card is also fine. When placing an order you, the customer, confirm that all details you provide us with are correct and that you are the authorised user of the method of payment used.

REFUNDS AND PAYMENTS

We hope that you'll be delighted with your purchase when it arrives but if anything isn't right we are on hand to help. Please get in touch and we’ll get back to you as soon as possible to resolve any issues. We take great care to ensure your order is carefully wrapped before sending it on its way, but appreciated that occasionally things can be damaged in transit. We will replace or refund any products damaged during delivery, providing that photos are sent to us with proof of damage within 7 days of delivery. We cannot refund or replace any products that have been used.

DELIVERY

Please see our specific delivery terms here. Please note that all delivery times are subject to any delays which may occur as a result of interruption to the postal service, for which we can not be responsible.

PRIVACY POLICY

We take your privacy very seriously and, as such, have outlined the personal information we collect via this website, Little Maldod, as well as how and why we use that information. If you have any questions about the use of your personal information, please get in touch with us via email at hello@littlemaldod.com

Personal information we collect and use:

Personal information provided to us by you may include your name, postal address, telephone number and email address. This information may be your own personal information or that of a third party if you are purchasing a product and sending it to that third party. This information may be collected from you when you subscribe to our mailing list, contact us via the forms on our website or when placing an order.

Information collected via cookies

A cookie is a small text file which is placed onto your computer or electronic device when you access our website. Similar technologies include web beacons, action tags, local shared objects ('flash cookies') and single-pixel gifs. Such technologies can be used to track users' actions and activities, and to store information about them. We use these cookies and/or similar technologies on this website. We may use this information to monitor data such as the number of visits to our site, unique page visits, traffic data, location data. The first time that you use our website we will ask whether you consent to the use of cookies. If you do not, cookies will not be used. Thereafter you can opt-out of using cookies at any time or you can set your browser not to accept cookies, please note that some of our website features may not function as a result.

How and why we use personal information

The personal information provided to us, will be used for reasons such as, to send you marketing communication, to respond to requests for information (when contact forms are completed) and to accurately process orders placed via our shop. On occasion we may need to contact you directly regarding an order placed, this will either be done by telephone or email. If you opt in to receive our email newsletter, you are able to opt-out and unsubscribe at any point. This can be done be contacting hello@littlemaldod.com or by unsubscribing at the bottom of any emails you receive. Our email marketing is provided via Flodesk and more information about their privacy policy can be found here.

Sharing of personal information

We may be required to share your information in order to comply with law enforcement requests. It will not be shared with any other third party.

Storing of personal information

We will retain and use your personal date to the extent necessary to comply with our legal obligations. If you opt in to receive email marketing then your email address will be kept for the duration of time that you are subscribed. You can unsubscribe from email marketing at any point (see above.) We have systems in place to ensure the safe handling of any personal information, which includes the use of secure passwords to protect data. The use of the internet is not entirely secure and we therefore cannot guarantee the security or integrity of any personal data that are transferred from you or to you via the internet.

Links to other websites

Our privacy policy applies only to our website. If you click through to other website from this one, please refer to their privacy policy. This website is provide by Square Space. More information about Square Space’s privacy policy can be found by clicking here.

Changes to this policy

This privacy policy was published on 14th March 2022. We reserve the right to update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons. Should any changes be made to this policy, we will seek to notify with a clear notice at the top of this page.

Contact Us

If you have any questions, concerns or objections regarding the use of your personal information on this website, or you would like to exercise one of your data protection rights, please do not hesitate to contact us email: hello@littlemaldod.com